Welcome
Thank you for using EduPilot Student. This page explains how to get help when you need it. For the fastest response, contact us by email and include a short description of the problem, the steps you followed, and your app version.
First Steps
- Logging in — use the account details provided by your teacher. If you cannot log in, contact your teacher first.
- Homework and exams — find your assignments in the Home and Homework screens, and submit before the due date.
- Attendance — when your teacher starts a session, ask for the join code and enter it to mark yourself present.
- Notifications — make sure notifications are enabled to receive new homework and result alerts.
Reporting a Problem
To report a bug or an issue, please provide:
- Your device type and operating system version.
- The app version you are using.
- A clear description of the issue and the steps to reproduce it.
- A screenshot, if it helps explain the problem.
Contact Us
Our support team is happy to help:
- Company: EduPilot
- Email: noreply@edu-pilot.shop
- Support hours: Sunday to Thursday, 9:00 AM – 6:00 PM (Egypt Time).
We usually reply within one business day.