Welcome
Thank you for using EduPilot Teacher. This page explains how to get help when you need it. For the fastest response, contact us by email and include a short description of the problem, the steps you followed, and your app version.
Common Topics
- Managing classes and groups — how to create groups, add students, and set class schedules.
- Attendance — starting an attendance session, generating and sharing the join code, and recording attendance.
- Homework and exams — creating, publishing, assigning to groups, grading, and generating exams with AI.
- Notifications — how parents and students receive attendance and result notifications.
- Account and security — resetting your password and managing your profile.
Reporting a Problem
To report a bug or an issue, please provide:
- Your device type and operating system version.
- The app version you are using.
- A clear description of the issue and the steps to reproduce it.
- A screenshot, if it helps explain the problem.
Contact Us
Our support team is happy to help:
- Company: EduPilot
- Email: noreply@edu-pilot.shop
- Support hours: Sunday to Thursday, 9:00 AM – 6:00 PM (Egypt Time).
We usually reply within one business day.